Terms of Service

By accessing or using Sydny.ai's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.

Sydny.ai provides AI-powered concierge software for hotels including:

• AI-powered guest communication and assistance
• Room service and restaurant order automation
• Personalized guest recommendations
• Integration with hotel management systems
• Analytics and reporting dashboards

Subscription Fees: Our service is provided on a subscription basis with monthly or annual billing.

Refunds: We offer a 30-day money-back guarantee for new subscriptions.

Late Payments: Accounts with overdue payments may be suspended or terminated.

You agree not to use our service to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Interfere with or disrupt our service
• Attempt unauthorized access to our systems
• Use our service for competitive analysis

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

Customer Data: You retain ownership of all data you input into our system.

Guest Data: Hotels must obtain necessary consent from guests and comply with privacy laws.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our service is provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to amounts paid in the preceding 12 months

By You: You may terminate your account at any time by contacting support.

By Us: We may terminate accounts for violations of these Terms.

Effect: Upon termination, access ceases and data may be deleted after 30 days.